Desert mirage

Shipping:
• Orders ship within 1–3 business days.
• Standard delivery: 5–7 days | Express: 2–4 days.
• Free shipping on orders over 5000 EGP
• International delivery available (customs fees may apply).

We want you to absolutely love your Summer Escapade pieces. If, for any reason, you are not completely satisfied with your purchase, we’re here to help.

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1. Returns
• We accept returns within 3 days of delivery.
• Items must be unused, unwashed, and in their original condition, with all tags and labels attached.
• For hygiene reasons, swimwear and intimate apparel are not eligible for return unless faulty.
• To initiate a return, please contact our customer service team at [your email] with your order number and reason for return.

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2. Exchanges
• We offer free exchanges for a different size or color (if available).
• Exchange requests must also be made within 3 days of delivery.
• If the requested item is out of stock, we will issue a store credit or refund (based on your preference).

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3. Refunds
• Refunds will be processed to your original payment method within 7–10 business days after we receive and inspect your return.
• Shipping costs are non-refundable.

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4. Damaged or Incorrect Items
• If you receive a defective or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or a full refund, including shipping costs.

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5. Non-Returnable Items
• Final sale items, gift cards, and customized pieces are non-returnable.

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6. Return Shipping
• Customers are responsible for the cost of return shipping unless the item is damaged or incorrect.
• We recommend using a trackable shipping service to ensure your return arrives safely.